Your data, handled transparently.

Data controller

Mr Yacine Nezreg • Sole trader operating Bien En Ligne.
SIRET: 988 707 378 00010
Address: 117 allée Nina, Le Domaine de la Mer, 13960 Sausset-les-Pins, France
Contact: contact@bienenligne.fr

Data collected

When you use the contact form, the following information may be collected:

• your name, email address and phone number;
• your business name, activity and location;
• the address of an existing website or Google Business Profile;
• a free-form description of your requirements;
• the minimum technical data needed to secure and diagnose the service.

Purposes and legal bases

• Responding to your enquiry and preparing a proposal: steps taken at your request before entering into a contract.
• Delivering and monitoring an ordered service: performance of the contract.
• Issuing and retaining invoices: compliance with legal obligations.
• Securing the website and preventing abuse: the publisher’s legitimate interests.

Your data is never sold and is not used for marketing without an appropriate legal basis.

Retention periods

• enquiries that do not lead to a project: up to three years after the last exchange;
• data required to manage a contract: for the duration of the contractual relationship and then for the applicable limitation periods;
• invoices and accounting records: ten years, in accordance with legal obligations;
• technical security logs: for a limited and proportionate period, no longer than twelve months unless a specific incident requires otherwise.

Recipients and processors

Data can only be accessed by Bien En Ligne and the providers required to operate the service: Vercel for hosting and Resend for transactional email delivery.

Depending on where these providers operate, some data may be processed outside the European Union. Where applicable, transfers are protected by the safeguards required by law, including standard contractual clauses.

Cookies

This website does not use advertising cookies. Mechanisms strictly required for operation, security or your display-theme preference may be stored on your device. Your light or dark theme choice is saved locally in your browser.

Your rights

You may request access to, correction, deletion or restriction of your data, object to its processing or, where applicable, request data portability by writing to contact@bienenligne.fr. We will respond within one month, subject to identity verification where there is reasonable doubt.

You may also lodge a complaint with the French data protection authority, the CNIL, if you believe your rights have not been respected.